The Ideal Candidate:
In the context of key duties and responsibilities for the post of Housing Welfare Officer, the ideal candidate will demonstrate the following knowledge, skills, experience and competencies:
 

• Be self-motivated with ability to work on own initiative;
• Have strong interpersonal and communications skills;
• Be capable of representing the Council in a professional and credible manner with all stakeholders;
• Have an ability to work under pressure to tight deadlines in the delivery of key operational objectives;
• Knowledge and understanding of the structure and functions of local government, of current local government issues, priorities and concerns and of the key influencers of local government;
• Understanding of the role of a Housing Welfare Officer;
• Relevant administrative and work experience at a sufficiently high level;
• A career record that demonstrates an ability to manage staff to ensure delivery of complex work programmes;
• Ensuring strong governance and ethical standards are set and maintained;
• The ability to motivate, empower and encourage staff under his/her control to achieve maximum performance by supporting the current Performance Management and Development System (PMDS) where applicable;
• Understanding of the changing operating environment in the Council and be capable of leading change in order to deliver quality services to our citizens;
• An understanding of the representational role of the elected members and the need to work with them to deliver quality services and implement policy decisions;
• Proven management analysis, report writing and presentation skills;
• Effective financial and resource management skills;
• Knowledge and experience of operating ICT systems.
• Possess a current unendorsed full driving licence as the person will be required to have their own vehicle and to drive in the course of their duties.

• Have an ability to work under pressure to tight deadlines in the delivery of key operational objectives;
• Have an awareness of relevant legislation and regulations in the area of Health and Safety and in data governance, their implications for the organisation, the employee and their application in the workplace.

1.        Character