The Traffic Control Room Operator will be part of the Control Centre Team and will report to the Supervisor of the Control Room or such other designated officer. The Control Centre Team, acts as the main liaison, monitoring and notification centre for Dublin City Council (DCC) and for a number of other authorities and agencies, operating on a shift basis and providing a 24 hour/7 day a week service. The Traffic Control Room Operator will monitor the various systems in place in the Control Room and take actions as required and authorised.
The Traffic Control Room Operator is expected to take calls from the public and other agencies and, in turn, to contact both DCC staff and contractors as required. They will also be responsible for the clerical/administrative duties of the section and carrying out of inspections. The role requires the ability to assess situations, follow procedures and consult with experts as required as well as working as part of strong team.