The Library Assistant shall perform such duties as may from time to time be assigned in relation to their employment and as may be appropriate to any particular function of any local authority for which the Chief Executive is responsible and carry out such instructions as may be given in relation to the performance of their duties.  The candidate shall, if required, act for an employee of a higher level and may be required to work outside their normal job description from time to time.

The duties of the Library Assistant will be consistent with the provision of a modern 21st Century public library service that is responsive to the changing requirements of customers of all ages and abilities.  The duties to be assigned include the following although this list is not exhaustive and may be reviewed from time to time as organisational needs require:
 

• Frontline line services to customers, branch library work and service development
• Providing mediated access to library resources in house and online;
• Delivering excellent customer service at all times;
• Community engagement and library outreach and promotion;
• Use of Library Management Systems, Digital Services and self-service technologies to deliver effective and efficient library services;
• Organising, running and promoting local library events (including use of social media);
• Supporting the delivery of national programmes and services for all members of the community in Reading and Literacy; Learning and Information and Community and Culture;
• Delivering user education in all areas of information provision including ICT, and eResources;
• Supporting and promoting My Open Library and self-service technologies;
• Organising, shelving, maintaining library materials and contributing to collection development;
• Administrative duties to include data collection and analysis, report writing and cash reconciliation;
• Building management and health and safety;
• Any other duties that may be assigned by the County Librarian or line manager.