Carlow County Council invite applications for the permanent post of Senior Library Assitant 

The Role
The Senior Library Assistant is a frontline supervisory position in Carlow County Council and is assigned responsibility for the supervision of a public library branch or section within County Carlow Libraries. The successful candidate will be responsible for the supervision and development of library services, staff, resources and buildings and will report to the County Librarian and/or Library Management Team.

Skills required for this role include:

• Supervisory and administrative skills to allow the day-to-day management and development of a designated Branch Library
• Communication and interpersonal skills, with a positive and professional attitude
• Dedication and ability to provide excellent customer service
• Experience of working as part of a team
• Ability to plan and prioritise workload
• Ability to work on own initiative
• Relevant administrative experience
• Stock management and collection development skills
• ICT skills including problem solving, troubleshooting and knowledge of AI and emerging technologies
• Commitment to self-development and be enthusiastic about acquiring new skills and embracing new technologies
• Flexibility regarding working hours and regular unsociable hours including weekends

• General branch duties
• Staff supervision and development
• To ensure high levels of customer service, responding to queries and requests for information in a professional and courteous and timely manner
• To support the line manager to communicate, implement and manage all change management initiatives within the relevant area of responsibility
• Customer care and quality service delivery
• Use all technology including IT and financial systems, Library Management System (LMS) and any equipment assigned and ICT management and development
• To participate in corporate activities and responsibilities appropriate to the grade.
• Running and promotion of events including use of social media; health and safety; data collation; attendance at meetings; administration  
• To provide assistance and support in the delivery of projects as required
• Dealing efficiently and communicating effectively and professionally at all times with members or the public, colleagues, elected members, schools and communities
• Complete all essential training successfully
• To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work.
• To deputise for line manager or equivalent when required.
• To undertake any other duties of a similar level and responsibilities as may be required from time to time.

• Local authority services, its key stakeholders and relationships
• Local government structures and its democratic role and mandate
• Current local government issues
• Key policies guiding the local government sector
• Public service values
• The changing library environment
• Key policies and strategies guiding Irish public libraries

• Communications and interpersonal
• People management
• Organisational and time management
• Problem solving
• Administration and report writing
• Operation of ICT systems and standard office software packages

• Customer service
• Working effectively as part of a team
• Planning and prioritisation of workloads
• Dealing effectively with conflicting demands
• Working under pressure to tight deadlines
• Adapting to change
• Project management
• Budget management
• Acting on own initiative
• Ability to communicate effectively across different levels within an organisation
• Maintaining confidentiality