THE ROLE:
The position of Assistant Staff Officer is a support or supervisory position within the Council and may be assigned responsibility for the day-to-day operation of a work area, section or team, depending on the assignment.

The Assistant Staff Officer works as part of a team, supporting managers and colleagues to meet work goals and objectives and to deliver quality services to internal and external customers. He/she will be responsible for the implementation of work programmes to achieve goals and targets set out in Departmental and Team Plans. 

The Assistant Staff Officer is expected to carry out their duties in a manner that enhances public trust and confidence. Appointees will be required to carry out their duties in a manner that enhances public trust and confidence and ensures impartial decision making. 

Notwithstanding the requirements of the post, successful applicants may be assigned at any time to any service area/role within the Cork County Council’s administrative area.

DUTIES:
The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

• To support the line manager to ensure the section or department work programme is implemented to deliver on the Council’s Corporate and Operational Plans.

• To communicate and liaise effectively with customers, employees, supervisors and line managers in other sections in relation to operational matters relevant to their section or area of work.

• To provide administrative support and reporting of progress, based on a thorough knowledge and understanding of the workings of the section, as appropriate.

• To develop and maintain effective working relationships (internally & externally).

• Responsibility for preparation of reports, correspondence and other documents as necessary.

• To ensure high levels of customer service, responding to queries and requests for information in a professional, courteous and timely manner.

• Where appropriate, support, implement, manage and communicate all change management initiatives within the relevant area of responsibility.

• To provide assistance and support in the delivery of projects as required.

• To supervise employees within their team or programmes of work within their area of responsibility, providing support to team members or colleagues as required.

• To organise and facilitate internal and external meetings and participate and engage in discussions as appropriate.

• To comply with Health and Safety legislative requirements, policies and procedures and safe systems of work.

• To deputise for the line manager or equivalent as required.

• To undertake any other duties of a similar level and responsibility as may be required from time to time.

Further Information and Role Specification are available on Cork County Council's Website