Clerical Officers make a valuable contribution to the provision of the Local Authority’s
services. The Clerical Officer will work as part of a multidisciplinary team, assisting with
the implementation of work programmes to achieve goals, targets and standards set out
in the Corporate Plan and Annual Service Delivery Plans. They will also be required to operate the Local Authority’s existing and future IT Systems as part of their work.

As part of the Local Authority’s commitment to providing quality services to citizens, the
Clerical Officer will assist in delivering a wide range of services across the organisation.
Clerical Officers provide a point of contact for customers to carry out their business and
access information about the Council’s services.

The duties of a Clerical Officer are varied and can involve assignment to different parts of
the organisation or different areas of work. The work of a Clerical Officer requires that
the employees in the role function in a flexible manner and work effectively together as
a team to deliver required outcomes or outputs.